In-Vehicle Technology in

the Service Department

Emerald Infotainment Specialists equips the service team with a new, technology-based skillset to create the following desired results:

  • A new marketing strategy for the service department that focuses on tying consumer technology questions to generating service appointments

  • A better demonstration of in-vehicle technology (specifically Android Auto and Apple CarPlay) by service technicians to customers upon pertinent questions

  • A higher sense of product knowledge/subject authority demonstrated by the dealership

  • Tools for solving unknown technology questions that come into the service lane