In-Vehicle Technology in

the Service Department

Emerald Infotainment Specialists equips the service team with a new, technology-based skillset to create the following desired results:

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• A new marketing strategy for the service department that focuses on tying consumer technology questions to generating service appointments

• A better demonstration of in-vehicle technology (specifically Android Auto and Apple CarPlay) by service technicians to customers upon pertinent questions

• A higher sense of product knowledge/subject authority demonstrated by the dealership

• Tools for solving unknown technology questions that come into the service lane

• HIGHER CUSTOMER RETENTION!!