In-Vehicle Technology in
the Service Department
Emerald Infotainment Specialists equips the service team with a new, technology-based skillset to create the following desired results:
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A new marketing strategy for the service department that focuses on tying consumer technology questions to generating service appointments
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A better demonstration of in-vehicle technology (specifically Android Auto and Apple CarPlay) by service technicians to customers upon pertinent questions
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A higher sense of product knowledge/subject authority demonstrated by the dealership
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Tools for solving unknown technology questions that come into the service lane
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HIGHER CUSTOMER RETENTION!!